There are multiple ways of doing Call Forwarding.
First, is by the touch pad on your phone on the MENU. (See second video below)
Second, is by the touch pad numerics on the phone. (See first video, and the directions below for special keys)
Lastly, you can utilize the OOMA OFFICE Mobile App. This allows you to answer your Ooma Office line/extension while on the go! Download the Ooma Office App, and log in, and it will simul-ring with your office phone. You can dial out using that same number as well!
Enabling call forwarding
Simply pick up your phone and dial *72. Once you are prompted, enter the phone number that will be receiving the forwarded calls, followed by the # button. The Ooma Office phone system will then confirm the number you entered.
Disabling call forwarding
Pick up your phone and dial *73. You will then hear a message from Ooma Office that the call forwarding has been disabled. By doing this action you will not only be disabling the feature, but clearing information about the forwarding number.
Toggling call forwarding
Once call forwarding is set up either through an extension phone or online, you can toggle the feature on and off. To begin, dial *74. Depending on the previous setting you determined, you will then hear a message from Ooma Office that call forwarding has been disabled or enabled.
Toggling call forwarding with the Ooma Office mobile app
Simply open the app and click “More” in the app menu. From there, you can click “Call Forward” to update your call forwarding preferences.
*See more Ooma Office calling features here or watch the video below*